SHIPPING INFORMATION

When will my order will be dispatched?

We post your orders 3 times during the week (on Monday, Wednesday and Friday morning, italian time). The delivery time varies accordingly to the country of destination. Kabuki Studio warehouse is in Rome (Italy).

We offer one delivery service:

  • FEDEX EXPRESS

FEDEX Express

Carrier is FEDEX, this express courier grants the highest standard on the market. After processing your order in our offices, delivery time for Europe is 1 working day and 3 working days for the rest of the world (please kindly note that this counting doesn’t include the time for customs clearance).
It’s important that you add your phone number and email to your personal data because the carrier will use them in order to contact you in case of problems or to give tracking details.

FREE shipping and DISCOUNTED shipping
As a global seller we well know how shipping costs could be vexing for you, for this reason we offer free or discounted shipping for certain areas above a specific order amount:
ITALY - free shipping abouve 300euro
EUROPE (EU) - free shipping above 300euro
EUROPE (non EU) - free shipping above 300euro
UNITED KINGDOM - free shipping above 300euro
RUSSIA - free shipping above 300euro
UNITED STATES OF AMERICA - discounted shipping (50%) above 300euro

Pre-orders

When an item is sold as “pre-order” that means is not yet in stock, the mass production has started, but it’s not yet completed. This usually it takes 4 weeks, but the expected delivery time is given in the item’s description.
Kabuki Studio pre-orders always come with advantages*, they are:

  • discount over the full retail price
  • bonus parts not present in the standard edition

(* not necessarily those benefits will come together)

Import taxes (outside the EU)

Kabuki Studio is not responsible for any charges you may have to pay in taxes or customs duty.
We suggest you contact your local customs office to establish what charges you may incur if you buy our goods from outside the EU.